08-AS1 : Hot line assistance/month (12 month minimum contract)
08-AS2 : Fixed rate for installation and internal training - 2 hours by telephone
08-AS5 : Training at the Heitz training centre (Avignon)
08-AS3 : Internal full-day training (by appt. in your company, for 3 people, travel and expenditure costs extra)
08-AS6 : Electronics - Computer - Special design - Feasibility studies
08.AS1 HOT LINE : A team of engineers if there is a technical problem, on presentation of your client number, from 9 to12 a.m. and from 2 to 5.30 p.m. Direct remote assistance with modem - Internet - PC anywhere. In the event of reconnection to assistance (after a break) interventions will be free only after a time limit of 9 months.
08.AS2 TRAINING : (2 hours by telephone). Answers to all your questions and assistance and training by telephone (2 hours included).
08.AS3 / AS4 / TRAINING : Training by the day, directly at the HEITZ training center (Avignon France) or in your own premises. Travel costs are extra.(the training sessions can be taken care of in the framework of the 1% employer, HEITZ is an approved training organisation with a national approval number).
08.AS6 FEASIBILITY STUDY : HEITZ can develop or adapt to special concepts, for which there are specific installation requirements, following a well-defined set of specifications.
HEITZ SYSTEM
Guarantees: provided by a manufacturer-designer controlling the entire production process
Guaranteed: product ranges in harmonisation with changing requirements, without any modifications, simply by adding modules
Guarantees: provided for your IT system by our engineering and research departmentthanks to its permanent technological participation in the security, medical, optical and sport fields
Guaranteed: rapid and effective technical assistance with a network of technical competencies and customer services upon direct call
